Customer Services

Wiley

Digital Customer Service: Transforming Customer Experience for an On-Screen World

Jossey-Bass

The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

AMACOM

Customer Service Training 101: Quick and Easy Techniques That Get Great Results (English Edition)

Customer Service vs. Customer Experience: La guía del CEO

AMACOM

Customer Service Training 101: Quick and Easy Techniques that Get Great Results (English Edition)

Donelson SDA, Inc.

Customer Service: The Dynamic Manager’s Handbook On How To Build Customer Loyalty (The Dynamic Manager's Handbooks) (English Edition)

Customer Service: "What About Me?" (English Edition)

Darvish Publishing

CUSTOMER SERVICE: A Novel (English Edition)      

Toister Performance Solutions

The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

AMACOM

The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations