Customer Journey

25 Case Studies on Customer Journey Design (English Edition)

De Gruyter

The Journey Mapping Playbook: A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping (De Gruyter Business Playbooks)

Kolima

Customer Experience : Guía práctica. Todo lo que necesitas saber para diseñar y medir tus Experiencias cliente

Customer Journey Mapping (English Edition)      

ugazin

Customer Journey Map                            

Grin Verlag

Customer Journey und User Experience beim Online-Shopping: Eco Fashion und konventionelle Marken im Vergleich

Wharton School Press

The Customer-Base Audit: The First Step on the Journey to Customer Centricity

Practical Inspiration Publishing

The 10-Second Customer Journey: The CXO’s playbook for growing and retaining customers in a digital world

CHRIST

The importance of Customer Reviews in the Customer Journey.

Amara LLC, Yerevan

Biomechanical Customer Journey